I’m a Lecturer in Computer Science at the Computational Foundry in Swansea University. Prior to this I was a Postdoctoral Research Fellow at the School of Information & Communication Studies at University College Dublin, and a PhD student in Computer Science at the University of Nottingham. I am also a co-founder of the Conversational User Interface (CUI) conference series, where I am a member of the steering committee and was general chair in the inaugural 2019 conference.
My research looks at people’s interactions with speech interfaces – Amazon Alexa, Google Assistant, Automotive interfaces – all that business. I’m interested in many areas of speech interface interaction:
- design choices in language and voice and their effects on user perceptions, experience and behaviours
- looking at how linguistic theories from human-human interaction such as politeness, face & vague language function in these contexts
- understanding the concept of trust and humanness and their dimensions
- improving theoretical concepts and methods
- mental models
- automotive interfaces